Shipping policy
Shipping Policy – [vero.com] Outdoor Fitness
Last updated: [30.09.2025]
This Shipping Policy outlines how orders for physical products (apparel, fitness gear, merchandise) from [Vero.com] are processed, shipped, and delivered internationally.
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1. Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next business day.
You will receive a confirmation email once your order has been shipped.
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2. Shipping Methods & Delivery Times
We offer international shipping via trusted carriers.
Estimated delivery times:
Europe: 3–7 business days
North America: 7–14 business days
Rest of the world: 10–21 business days
Delivery times are estimates and may vary due to customs clearance, weather, or carrier delays.
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3. Shipping Costs
Shipping fees are calculated at checkout based on your location and the weight of your order.
Free shipping promotions may apply to orders meeting specified minimum amounts.
Any customs duties, import taxes, or additional fees are the responsibility of the customer.
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4. Order Tracking
A tracking number will be provided once the order is shipped.
You can track your shipment through the carrier’s website.
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5. Damaged or Lost Items
Inspect your order upon delivery. If items are damaged during shipping, please contact us within 7 days of receipt with photos for a replacement or refund.
In case of lost shipments, we will work with the carrier to resolve the issue.
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6. International Shipping Notice
Customers are responsible for compliance with local customs regulations.
Delivery may be delayed due to customs inspections.
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7. Contact Information
For shipping questions or assistance, please contact:
[Your Brand Name] Outdoor Fitness
📧 Email: info lovethanitaadaolu@gmail.com
📞 Phone/WhatsApp: +49 1796882349
🌍 Website: www.https://dbenqc-4j.myshopify.com/
🏢 Business Address: Cologne, Germany
We aim to respond within 2–3 business days.